Privacy Policy

Last Updated: 2025

Welcome to Cactus! Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our application ("App"). By using Cactus, you consent to the data practices described in this policy.

1. Information We Collect

a) Information You Provide to Us:

• Personal Information: When you sign up, we collect your name, phone number, email, and delivery address.
• Order Details: We store your past orders, preferences, and restaurant interactions.
• Payment Information: We collect necessary payment details for processing transactions, but we do not store credit card information.

b) Information We Collect Automatically:

• Device Information: We may collect technical data such as device type, OS version, language settings, and app usage analytics.
• Location Data: With your consent, we may collect your location to provide accurate delivery services.
• Log Data: We may log session duration, IP addresses, and crash reports to improve our services.

2. How We Use Your Information

• To process your food orders and facilitate deliveries.
• To provide restaurant recommendations based on your preferences.
• To improve app performance through analytics and feedback.
• To process secure payments through third-party providers.
• To respond to customer support inquiries.

3. How We Share Your Information

• We DO NOT sell, trade, or rent your personal information to third parties.
• Your delivery information is only shared with restaurants and couriers fulfilling your order.
• We may share anonymized usage data to improve our services.
• In case of a legal requirement, we may disclose your information to comply with applicable laws.

4. Your Rights & Choices

• You can update or delete your account information in the app settings.
• You can request data deletion by contacting us at [email protected].
• You can opt out of marketing communications at any time.

5. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via in-app notifications or email.

📩 For any privacy-related inquiries, please contact us at [email protected].